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How to get SUN server serial number ?

Are you breaking your head to find the Sun/oracle server serial number from Solaris operating system  ? Many times it is required to get support from hardware vendor and every time we can’t go back to look at the server builds books to find it. Here I am just sharing few tips to find the server serial number from Oracle Solaris. Download the STB (Sun explorer) bundle from oracle website and install it by just executing the script. After installing STB bundle,by default SNEEP utility also will be installed on the server.

You can find the sneep utilities in the below mentioned location.

[root @ /opt/SUNWsneep/bin]# ls -l
total 298
-r-xr-xr-x   1 root     other       5519 Feb 15  2012 add_sneep_to_bin
-r-xr-xr-x   1 root     other       5995 Feb 15  2012 install_explorer_plugin
-r-xr-xr-x   1 root     other       5120 Feb 15  2012 serial_finder
lrwxrwxrwx   1 root     root           5 Apr 15  2012 setcsn -> sneep
lrwxrwxrwx   1 root     root           5 Apr 15  2012 showplatform -> sneep
-r-xr-xr-x   1 root     other     120925 Feb 15  2012 sneep
There are many commands with link to same binary to pull the server serial numbers.In the above output you can see serscn &  showplatform softlinks of sneep.
[root @ /opt/SUNWsneep/bin]# ./showplatform
[root @/opt/SUNWsneep/bin]#./sneep

There are many commands with link to same binary to pull the server serial numbers.In the above output you can see serscn & showplatform softlinks of sneep.

[root@ /]# eeprom |grep -i ChassisSerialNumber
." ChassisSerialNumber BDFxxx2E4E " cr

[root @ /]# prtconf -pv |grep chassis
   chassis-sn:  'BDFxxx2E4E'
[root @ /]#


Please see the below examples taken from an Oracle/Sun Explorer utility.In these examples, if we already know the serial number, these examples show what commands could be used to retrieve the serial number. In these examples a portion of the serial has been masked. Ex: M9000/M8000

# cd /opt/SUNWexplo/output/explorer*
# grep AKD11XXXXX *

eeprom.out:." ChassisSerialNumber AKD11XXXXX " cr
prtconf-vp.out: chassis-sn: 'AKD11XXXXX'
prtpicl-v.out: :chassis-sn AKD11XXXXX
In M-series server , If the XSCF is UP, and they can log into it, they can also retrieve this from the showhardconf command output.
SPARC Enterprise M5000;
+ Serial:BDF1219XXX; Operator_Panel_Switch:Locked;

How to update or store  serial number in Solaris ?
To store serial number into the EEPROM.

# sneep -s AKDXXXX
To add other information 

#sneep -t -s XXXXXX

 use the “-t” to set the tag name and the “-s” option to set its value as below: 

Ex:# sneep -t “SiteTag” -s INDIA-BANGALORE

To display other tag information
# sneep -T
Installation of STB. (i.e Oracle explorer):
Download the oracle explorer from oracle website and copy to /var/tmp for installation.The Oracle Services Tools Bundle (STB) is a self-extracting installer bundle that supports all Solaris standard operating systems and architectures, enabling customers to get the most from their Oracle Premier Support plans.
bash-3.00# ls -lrt |grep -i Solaris86
-rwxr--r--   1 root     root     47291285 May 27 13:36 p16469063_73_Solaris86-64.zip
bash-3.00# unzip p16469063_73_Solaris86-64.zip
Archive:  p16469063_73_Solaris86-64.zip
  inflating: README.txt
  inflating: install_stb.sh          
bash-3.00# ls -lrt |grep stb
-rw-r--r--   1 root     root     51074006 Mar  6 22:14 install_stb.sh
bash-3.00# chmod 700 install_stb.sh
bash-3.00# ./install_stb.sh
List of Services Tool Bundle Components:
   Oracle Explorer Data Collector 7.3
   Oracle Serial Number in EEPROM (SNEEP) 7.3
   Service Tag (ST) packages
   Oracle Autonomous Crashdump Tool 8.17 (ACT)

Would you like to (I)nstall, (X)tract, or (E)xit ? (I by default)

You can burn new serial number and other information to EEPROM.

bash-3.00# sneep -s AKZD34567
bash-3.00# sneep
bash-3.00# sneep -t "Location" -s INDIA
bash-3.00# sneep -T
"ChassisSerialNumber"   "AKZD34567"
"Location"      "INDIA"
bash-3.00# sneep -t "AssetTag" -s 45675
bash-3.00# sneep -T
"ChassisSerialNumber"   "AKZD34567"
"AssetTag"      "45675"
"Location"      "INDIA"

To find the sneep version,

bash-3.00# sneep -V
Release 7.3

Its recommended to keep the oracle STB version update to date for to collect necessary information for  diagnostics. 

Do not forget to check out Oracle solaris 11 Beginner’s guide. 

ZFS tutorials 

Thank you for reading this article.


One comment

  1. hi ,
    Please share how to install Sneep tool in solaris 11